Terms & Privacy

Terms of Use

Account – A unique identifier created by your self to use and purchase from our website, track orders and monitor your history.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Axial Exploration and Drilling Supplies Ltd. Registration Number:

Registered Address:

For the purpose of the GDPR, the Company is the Data Controller.

Cookies – Small text files stored on your device in order to enhance your browsing experience and speed up processes.

Country refers to: United Kingdom

Data Controller – n this case, the ‘Controller’ is also the ‘Company’.

Device – This refers to any digital device with access to the internet and the company’s website. These include, (but are not limited to), desktop computers, laptops, tablets and smart phones.

Personal Data – This is any information about yourself which you enter into our website and can include, (but is not limited to): address, phone number and email.

Service – Refers to our website and the goods we provide as well as any advice we may provide.

Service Provider – Is any company which we (Axial Exploration and Drilling Supplies Ltd) may use in order to allow you to browse our website and/or process your payments, orders and ship them.

Third-party Social Media Service – Refers to any social media websites not operated by ourselves, but which the company may use for promotion which you can engage with.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website – Is the website: www.axialsupplies.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

These terms (including the Privacy Policy and any other documents referred to) are the terms (the “Terms“) which apply to your use of the website www.axialsupplies.com (and any of its forwarding domains and urls) and the services and goods we supply through our website. (the ” Website“).

Please read these terms carefully before proceeding. If you have any questions, please do not hesitate to Contact Us.

By proceeding to browse, use and/0r purchase from our website. You are deemed to have read our Terms and Privacy Policy and therefore agree to them.

The details within the website and within the terms may change within reason at any time.

The website is operated by “the company”, Axial Exploration and Drilling Supplies Ltd, for the sale of tools and equipment for the mining and surveying sectors in relation to geology and other earth sciences.

The company in addition trades under the following names, as shortened versions of its name and are not in any way associated with registered companies of the same name.

  • Axial
  • Axial Supplies
  • Axial Geology Supplies
  • AGS
  • Axial Exploration
  • Axial Drilling
  • Axial Tools and Equipment
  • Falcon Geological Supplies
  • Falcon Geo Supplies

The company’s registered office and address is: Unit 49-A, Halliwell Business Park, Rossini Street, Bolton, BL1 8DL

Company number: 13312751

This website uses a, ‘Leave a Review’ feature on all of its products. By leaving a review, you agree not to use language deemed offensive to others or that which others may find upsetting or disturbing. You agree not to leave links to other companies or websites within your review(s). You agree not to leave any address or contact details within the review of either your self or others, this is for yours and others own safety.

By visiting and/or using this website. You agree that you will not use any material found within it for promotion which will cause harm or negative consequences for the company. Therefore, all images, logos or otherwise used on this website have been done so with the agreement of their respective authors or parties on their behalf in order for promotion of goods and services, by the company only.

Privacy & Cookies

Our website (www.axialsupplies.com), collects information from you, our users and customers in order to provide you with a smoother online experience. We believe privacy is paramount. The amount of data we prefer to collect is therefore minimal and only what is required in order to provide you with more efficient web browsing or order processing. We do not collect any other data such as browsing habits, social media details and so on.

We and our website collect the following data:

  • Pages on our website you have visited. (this is represented by a numerical figure only)
  • Items you have placed in your shopping cart. (This allows you to continue your shopping experience with us, should you close your browser.
  •  Personal details. These are only the following: name, address, phone number, email. Addition notes you wish to add. (This is strictly confidential and for order processing only). We may use this information, such as your telephone or email to contact you should we need to in relation to your order.

This website utilises cookies in order to process the above actions. Cookies are small text files which are stored on your device, whether it is a computer, laptop, tablet or smartphone in order to complete the above points processes.

This website does not sell on any of the information it collects from its users or clients to any other parties. The company however, may by law, be required to share and forward such information if requested to do do so by and to the appropriate authorities. 

This company does however share personal data with the company’s appointed payment gateway provider: ‘Card Industry Professionals Ltd (CIP)’, who encrypt your banking details when making a purchase. This is used strictly for the processing of payment transactions. For further information, you can view CIP Privacy Policy, HERE.

Should you submit an order on our website, this company shares your personal information that you provide us with, with it’s preferred shipping and freight suppliers. The information shared are: your address details, email and phone number. The purposes of which are for the efficient and secure delivery of your order(s). In addition, any additional notes you provide, during checking out your order, such as: “leave behind grey bin” or “leave with neighbour” and similar, will also be shared with such companies.

This website uses a, ‘Leave a Review’ feature. By using this particular feature, it is advised that you strictly discuss the product(s) and your experience and use of it/them only and do not leave any personal contact details for your self or others within the review. The company will not be held responsible for the consequences of such actions.


The company and its website currently does not qualify under UK law and regulations to charge the UK standard rate of VAT (Value Added Tax), on any of its products or services. (Currently at 20% of the value of goods/service). However, this may change, without notice should the company reach or surpass the current turnover requirements, after which the company will legally be obliged to charge it’s customers VAT at the current rate set by the UK government. (20% of the total value of the goods and services).

Should the company be required under UK law to later begin to charge VAT, the majority of products and services listed on this website will be subject to a 20% VAT charge. However, under UK regulations, certain goods are exempt, these include, but are not limited to:

  •  maps, guides and text books
  • hard hats
  • safety boots
  • medical items

As the company is currently not applicable to charge VAT on any of its goods and services, shipping cost too, will not be subject to a VAT charge.

The company has the facilities to export orders outside of the UK and shall produce and provide all necessary documentation that our customers will require in order to receive their goods when they arrive as well as for record keeping for both parties.

However, there may be import costs payable by our customers (your self/your company) upon receiving the goods. The value of which will vary depending on the value of goods, type of goods, the country of imports own DUTY and TAX regulations. This will be communicated to you in advance by the courier or shipping company and will often provide a bill and break down of costs and methods to pay. This payment does not come to us, (Axial Exploration and Drilling Supplies Ltd), but is a bill charged, and payable to your countries own government.

To the best of the company’s knowledge, the descriptions of all goods on its website are, at this time, true and correct. However, these may change at any time and without notice should we be instructed to do so by the manufacturer/appointed distributor.

To the best of the company’s knowledge, the prices displayed of all goods on its website are, at this time, true and correct. However, these may change at any time and without notice should we be instructed to do so by the manufacturer/appointed distributor.

The company and it’s employees endeavor to perform to the best of their abilities in order to process your order(s) and have them dispatched in a timely manner. This timescale can be affected however by a number of factors, some of which may be outside of our control. These include, but are not limited to: the size of the order, the date/time the order was placed, industrial action by third parties (e.g. postal action), adverse weather conditions and so on.

The company endeavors to provide high quality goods, as described and advertised on its website or promotional media. However, if you are not satisfied with the quality of your order, (goods or service), we would be happy to hear from you in order to rectify the issue or provide replacements.

Please view our separate ‘Refunds and Returns Policy’ page by clicking on the link in the footer below.